"been seen treated"

About: Northern General Hospital

Anything else?

I am totally disgusted of the service diagnostics and how been spoke to and treated I have paid into the national health service all my life and it is very rare that I use the service and now my veiws are getting even to anger I cannot believe how so many people that work and pay into this sort of service that very rarely receive anything out of it gget treat like this I am the sort of person that will not visit the hospital unless in so much pain its unbearable and today and yesterday I did just to be met with not been seen for 2 hours then when been fianally seen stuck on monitor to assess me not even look or ask wot the problem the pain nothing then told be 2 hours or so be for I'm seen my condition was not visable but internal they did not even look or feel were the pain was ask anything about my condition. I am totally appolled by this how can some one plug a machine onto a finger and decide there is no immediate treatment needed I could av been passing blood seriously anything but nothing asked just a machine to say its not serious and people wonder why we are not happy with our country.

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Responses

Response from Sheffield Teaching Hospitals NHS Foundation Trust

Dear Lee1979

Thank you for your feedback on your recent visit to A&E and I am sorry that you do not feel you received appropriate care and investigation.

If you would like us to investigate your concerns as a complaint and respond to you directly, please do contact our Patient Services Team on 0114 271 2400 or PST@sth.nhs.uk and they will take further details from you.

Response from Northern General Hospital

Dear Lee1979

Thank you for your feedback on your recent visit to A&E and I am sorry that you do not feel you received appropriate care and investigation.

If you would like us to investigate your concerns as a complaint and respond to you directly, please do contact our Patient Services Team on 0114 271 2400 or PST@sth.nhs.uk and they will take further details from you.

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