My husband's first visit was in July last year. A diagnosis is a fistula which needs surgery. he had a pre-assessment in November and it was expected he would get an appointment in a month for the surgery but is still waiting for an appointment with the doctor. The discomfort of this problem is great and getting worse. Today I called only to find a problem with your phones!!! So was disconnected. Why is it taking so long? He originally went to the GP in May last year for this. (Mr SS Johl).