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Apalling and a disgrace to humans

Story from nhs.uk

"Apalling and a disgrace to humans"

About: Addenbrooke's Hospital

Anything else?

Having used this dreadful Hospital and its Doctors 3 times, I think it only fair to warn people to steer clear of Neurology, Cardiology, Gastroenterology.

Lack of knoweldge, unable to do the basics, failure to listen or examine patIients, refusal to look at scans and compare changes over 2 years, not able to draw and result blood tests, unable to spot changes in echocardiograms, and getting Colonoscopy investigations mixed up and delivering the wrong news to patients , some with cancer .

Astonished this Hospital is allowed to remain open. Avoid and find another Hospital which understands health issues

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Responses

Response from Lee Bennett, Head of Patient Liaison, Cambridge University Hospitals NHS Foundation Trust 11 years ago
Lee Bennett
Head of Patient Liaison,
Cambridge University Hospitals NHS Foundation Trust

Submitted on 22/04/2013 at 12:51
Published on Care Opinion on 23/04/2013 at 22:37

We were sorry to learn that your experience of the hospital has been so negative. Without knowing who you are and the detail of your difficulties it is hard to know what to say other than sorry.

If you would be prepared to discuss this with PALS via pals@addenbrookes.nhs.uk we would be pleased to look into your concerns. I have shared your comments with the Clinical Directors for the departments you have mentioned.

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Response from Addenbrooke's Hospital 10 years ago
Addenbrooke's Hospital

Submitted on 17/06/2013 at 11:18
Published on nhs.uk on 19/06/2013 at 04:00

We were sorry that your experience and subseuqent opinion of the hospital are so poor. We have shared your comments with the departments you have mentioned but without more detail it is very difficult to respond in a meaningful way. Of course if you were able to contact PALS on (01223) 216756 or pals@addenbrookes.nhs.uk we would be able to look into your specific issues with each department.

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