"Hospital feedback"

About: The Royal Victoria Infirmary

Anything else?

Seen by consultant neurologist, who was abrupt, unsympathetic and basically said it was hysteria. Second opinion consultant from Sunderland royal diagnosed a potentially life threatening illness guillian Barre and I should have been hospitalised as urgently. Instead I had my pain meds taken off me and told to go back to work. Disgraceful.

Story from NHS Choices

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Response from The Royal Victoria Infirmary

Thank you for taking the time to post your comments on NHS Choices website.

We would like to apologise that your experience of the Neurology Department did not meet your expectations. We are extremely concerned about the comments you raise and are very keen to review this in detail but unfortunately as your feedback has been posted anonymously we are unable to investigate or comment on your individual case. It would help us to identify how and when the problems occurred if you could contact Mr. Paul Anderson, Patient Relations Manager or Paula Coulson, Matron Neurosciences on 0191 2336161.

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