"Low staff numbers and poor nutrition on Acute Admissions Unit. "
About: Manchester Royal Infirmary / General medicine Manchester Royal Infirmary General medicine M13 9WL
Posted by jenny 5 (as ),
I was recently a patient on the acute medical unit. The few staff that were on duty were wonderful but the whole unit appears chaotic.
One staff nurse caring for eight poorly patients with occasional help from a health care assistant is in my view unsafe. I saw staff utterly stressed out and unable to deliver the standard of care that I'm certain they would want to. I saw patients repeatedly asking for pain relief or assistance and there was no help available for a lot of the time.
I felt very sorry for the staff and also annoyed that the ward sister appeared oblivious to the chaos around her and did not offer any practical help to her staff although she did manage to make herself several drinks.
As for nutrition for patients, I was offered soggy toast and cereal for breakfast. The toast was handled by the Sodexo staff with no gloves. My evening meal was soup which was cold and chocolate pudding. I asked for spoons and was told there were none available. I asked how I could eat my meal without spoons and just got a shrug of shoulders. I could not eat my food.
Come on Manchester Royal you have this new unit and have ruined it by providing poor or in my case no nutrition and dreadful staffing levels. I would not want to return to this hospital as an inpatient.