"who controls these lists ??"

About: Leicester General Hospital

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MRI showed stones in bile duct ,liver and gall bladder, liver function poor, jaundis and in pain. Booked for enddoscopy to remove stones from bile duct and liver 27th march procedure failed, told by doctor in endoscopy it must be done again next day written on notes. 28th march not on list, then told list cancelled ! Endoscopy closed over bank holiday and weekend told would have procedure tuesday 2nd april, not on list !! not on list for 3rd april either. Still poor liver function, in pain and jaundis, doctors say it must be done but I am not on the list!

Some of the nurses and doctors have been very kind and supportive but have no say or control of the list!

I am writting this review on behalf of my daughter who is still very poorly awaiting treatment

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Response from Leicester General Hospital

Thank you for taking the time to leave your comments about your experience at Leicester General Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comment or concern to be investigated, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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