"fracture clinic"

I recently attended A&E at Manchester Royal Infirmary with a stress fracture in my foot. My experience in A&E was very positive the doctor, x-ray and nursing staff were all very helpful and I was given an appointment for the fracture clinic 2 days later.

At the fracture clinic I had a very different experience. The receptionist I met was not very polite when I first went into the department which I assumed was because they were busy. After a 45 minute wait, I eventually saw the consultant. Now I am by no means clueless as I work as a staff nurse in another hospital so I had a bit of knowledge but the consultant gave me no real information and gave me no advice. As I live in a different part of the country and was only visiting Manchester, he told me I should go to them. He then told me to follow a nurse with no real explanation and I found myself in the plaster room where the nurse informed that the consultant wanted me in a cast. I found the whole experience very disorganized and very unhelpful which is a shame as I had a good experience in A&E. I understand the staff are under great pressure but it would have not taken the consultant much more time to give me a little more information.