"My form was mislaid after waiting two months"

About: Tamar Referral & Appointments Centre

(as the patient),

my form was mislaid after waiting two months to get an appointment, my GP suggested I ring the department, I was then told the paper work was mislaid. After that the appointment came through very quickly.

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Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Colourful901’,

I am sorry to read you experienced a delay in receiving an appointment for your referral. I would like the chance to look into this a bit further and without a few more details it is hard to explain what happened for you.

If you could share some further details with me, please contact me contact me on 01626 883712, I am available from Monday to Friday from 9am until 5pm. Alternatively you can also email me at cab.helpdesk@nhs.net.

Best wishes

Gemma Tremlett

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