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Comfortingly pleasant atmosphere

Story from nhs.uk

"Comfortingly pleasant atmosphere"

About: St James's University Hospital

Anything else?

A recently transferred department - beautifully presented and spotlessly clean.

I asked that my door be left slightly ajar. I only ever heard calm and happy tones of staff interaction and they consequently always entered my room smiling and relaxed.

The 'soft diet' food was warm, tasty and sufficient.

I am delighted I chose to travel here for thyroid surgery.

The multi-story parking was confusing at first with 'B' for both Beckett Wing and Basement.

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Responses

Response from Leeds Teaching Hospitals NHS Trust 11 years ago
Leeds Teaching Hospitals NHS Trust

Submitted on 03/04/2013 at 14:34
Published on Care Opinion at 15:38

Dear Ms Clarke

Thank you for your feedback. We appreciate the time you have taken to pass on comments about your experience at St James's Hospital. Your comments are valued. If you would like us to pass on your comments to the ward concerned, you can contact the Patient Advice and Liaison Service on 0113 2067168 or email patient.relations@leedsth.nhs.uk and let us know which ward it is and we will do that for you.

Thank you once again for posting your comments

Kind regards

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