Was referred by dentist almost 1 month ago due to pain in wisdom tooth that has not subsided. My dentist was unable to pull the tooth as it is broken down. I followed up last week and was told I would not here anything for 3 weeks. I went to visit my dentist again today due to the unbearable pain and he suggested I take the referral in personally. I contacted Birmingham Dental Hospital again today and was told they had no record of my referral. I asked can I scan and email it and they suggested I bring it by hand. I caught a bus and then taxi just to be told thank you and we will send you something in 5 weeks. I informed the nurse that it was an emergency and my referral even stated that but I was then told there was nothing they could do. They suggested I go back to my dentist for pain medication. Am I supposed to live on pain medication for the next 5 weeks? Are there no special circumstances for emergencies?