"quality of antenatal care / time keeping"
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Just wanted to share my experience with the quality of antenatal care in this hospital. I am currenly pregnant with twins and have been seen by midwifes and consultants.
The time keeping is terrible. I have spent more than 60 minutes waiting for my scan, without any explanation or apology.
Had to make 2 additional visits to the hospital as my blood samples were not properly labeled... and so today I have been told that my ultrasound was cancelled because I was 20 minutes late. Please note that I am working in central london and rely on public transport and trafic to be on time for the appoitments. I have also informed the reception that I will be late.
There is no choice about when you are booked for an antenatal appoitment and I found this service unsuitable for all people that work and dont live locally.
I will be writing to CEO of this hospital also.
Very very dissapointed