"look past the building and focus on the care"

Anything else?

My husband is currently in ward 9 and I really can't put into words how highly I rate the therapists and nursing staff. They have become my second family and are outstanding in their care and attentiveness. I am involved in decision making, everything is fully explained and my husband's needs are clearly of paramount importance to the team. The building needs a facelift but you need to look beyond that as it is the staff which are important. Weekends are like any other setting with fewer staff and no therapies but I believe this is all about to change. Please do not worry about your loved one being cared for here as I am honestly one of the fussiest people and I can not fault anything about the team.

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Responses

Response from Moseley Hall Hospital

Thank you for taking time to leave such positive feedback. Your comments have been passed to the team leader to share with the team of nurses and therapists.

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