"policy on operation cancellations"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
I am interested in knowing your policy on the cancellation of operations as a family member has had their operation cancelled on no less than 3 occasions. the latest one less than 24hours before they were due to book in as an in patient. no new date has been given as to when the operation will now take place! their condition has now deteriorated to the point where they are struggling to work and pain killers are no longer working! their day to day life is being ruined surely 3 cancellations is beyond normal guidelines and not knowing when they can expect to now have their operation is not usual practice or is it? if so the situation needs looking into as a matter of urgency. I'm am absolutely disgusted by the situation. And answers need to be given asap