"Hospital Feedback"

Anything else?

Having seen a doctor the week previous who was very helpful and prescribed steroid drops for an eye condition I had had for almost six months (despite severl visits to my own general practice and Optometrist). I waited nearly 2 hours to see a doctor (not the same doctor as the week previous). The doctor I saw skimmed over my notes and asked how the drops I had been prescribed the week previous. Although the soreness and swelling had gone down, I was still suffering with watery eyes which I have had for around 6 months. I was told that I didn't blink enough and should be referred to the Eye Clinic via my GP and that the Eye Casualty was really only for emergency cases! I explained that my Optometrist had sent a letter of referral to the eye clinic on 30 January as an urgent appointment and that I was still on the waiting list for an appointment. I had come to the Eye Casualty the previous week on the advice of the lady I spoke to over the phone on Reception after explaining that I had discomfort in my eyes for several months and was getting desperate.

It was obvious to me that the female doctor I saw had had a busy day and was probably tired. However, I did leave the hospital feeling that I had just been an inconvenience to her and that I really shouldn't have troubled her!

I am typing this review with my eyes still watering (despite making the effort to blink more!!) and not really sure what I should do next..... Just wait for the appointment from the Eye Clinic to come through?

I feel that the appointment I had yesterday was a complete waste of time and the doctor I saw was very unhelpful to the point of making me feel guilty about attending the Eye Casualty Department!