"time spent on ward 14"

About: Blackpool Victoria Hospital

Anything else?

There needs to be better communication between staff, constantly changing their minds about treatment never seeing the same doctor. Keep the patient and relatives fully informed on what is going on with the treatment.

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Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

Many thanks for your comments, we are currently working on developing our ethos of shared decision making and patient involvement in their care, and we are working constantly to ensure that information given to our patients is consistant, however there are many reasons why this changes. if you wish for your specific case to be looked into please contact our patient relations team on 01253 655588 they will be able to offer advice and feedback directly to you.

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