"my fears were unfounded"

About: Gloucestershire Royal Hospital

Anything else?

I was very worried about hygiene and bugs, and particularly nervous that my anxiety and panic disorder would be brushed off. I am happy to say that my fears were completely unfounded - all staff were kind and considerate of my feelings, and they were very accommodating. I was listened to, taken seriously, and they even ensured I had a side room by myself. The whole place felt cleaner than it has done in the past.

Lovely, understanding staff who all had time for me, organized and efficient - I have no complaints at all.

Story from NHS Choices

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Response from Gloucestershire Royal Hospital

Many thanks for your feedback. It is great to hear that you had a good experience of our services - I will ensure your comments are passed on to those involved in your care.

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