"Rate review of Satisfaction"

About: The James Cook University Hospital

Anything else?

I have spent a considerable amount of time being treated at James Cook University Hospital during the last 3 years. I can honestly say that I have always been treated with respect and dignity by all the staff from Consultants right through to ward cleaners. The professionalism and skills shown by everyone is excellent. Thankfully all my treatments have been successful and I would not hesitate to recommend this hospital to others.

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Responses

Response from The James Cook University Hospital

Thank you for your feedback regarding the treatment you have received from various members of staff within The James Cook University Hospital over the last 3 years.

I am pleased to learn your treatment has been successful, and I shall ensure your kind comments are forwarded to the departments involved.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk

You can now also nominate for awards online at www.southtees.nhs.uk/about/awards/

With best wishes

Yours sincerely

Mrs Linda Oliver

Patient Experience Co-ordinator