"Rowsley Ward - Wonderful Staff"

About: Newholme Hospital

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My Grandfather was admitted to Rowsley Ward and ended up spending his final few weeks there. The staff on the ward were amazing and went above and beyond to ensure that at all times my Granddad was well looked after.

When we knew that he wouldn't be coming home again, they even allowed a visit from his beloved dogs - something that I know pleased him very much.

The staff not only ensured Granddad was ok but they also made sure that the visiting family members were looked after (regularly being asked if we wanted drinks or lunch/tea). It was an incredibly difficult time for us as a family however the kindness and respect shown by all members of the medical team on Rowsley could not be faulted.

I can not express enough just how much we appreciated all the staffs help and support throughout the whole process and if you or any family member are being admitted to Rowsley ward, you will be treated with wonderful care.

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Responses

Response from Dan Oliver, Public and Patient Experience Officer , Patient Experience Team, Derbyshire Community Health Services

Hi Melissa,

Thank you for this. It is a lovely compliment, we do our very best for our End of Life patients and their families as it is a very emotional time for all concerned (including the staff). It is nice that we have been recognised with the work we do.

Nicola Tomlin

Ward Manager

Newholme Hospital- Rowsley Ward

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