"wrong diagnosis"

About: West Middlesex University Hospital

Anything else?

I should have written this last year when it actually happened but never got round to it. However, every time I relate the story to someone I get cross all over again at the pathetic treatment my daughter was given by professionals.

My 10 year old daughter was suffering from stomach pains so I took her to my doctor and she in turn suggested I take her to hospital with the prospect of an accurate diagnosis for her condition, as the pain would not go away. After waiting for 4 hours in A&E she was finally seen. We saw a trainee doctor saw her at first to make notes on the symptoms, whilst another doctor felt her stomach and made her diagnosis of Mesenteric Lymphadonitis, a common childhood complaint, I believe. She called for a second opinion and that doctor too felt my child's stomach and agreed with the diagnosis. They told me to give her calpol, which I had already given her from time to time to ease the pain and sent us on our way. Needless to say that didn't work. They arranged for no further tests to be carried out.

What bothers me is how can anyone make a diagnosis of what causes such tummy pains by simply feeling the stomach. They are not magicians. I feel these doctors just made an assumption that it was Mesenteric Lymphadonitis and that was that.

The pains of course did not go away so I had to take her to a private paediatrician who was fantastic. He organised for three tests, gave her three antibiotics and within 2 days the pains subsided and shortly after that, completely disappeared. It transpired that it was a gut infestation, probably something she picked up in a swimming pool.

That must surely be a common childhood complaint too and probably even more commom than what they diagnosed.

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Response from West Middlesex University Hospital

We are concerned to hear about your unsatisfactory experience at our hospital last year. As with all comments left on NHS Choices we forward them to the relevant teams including senior doctors and managers for the areas mentioned. It is very difficult for us to provide a detailed response without being able to investigate the incident and we would welcome the opportunity to do so. Please could you contact us via our patient advice and liaison service (PALS) on 020 8321 6261 / pals.service@wmuh.nhs.uk so that we can arrange a proper investigation. If possible it would also be very helpful for us to be able to compare our notes with the findings and test results obtained by the private paediatrician.

We always encourage patients, and their carers, to raise any issues they may have whilst they are in hospital by asking to speak to the matron or ward manager covering the area. This helps us to take more timely actions. We have now started asking all our inpatients and those visiting A&E whether they would recommend us to friends and family - and to give us any comments they may have about their experiences. This information is fed back to the relevant wards and departments to help them make further improvements to the patient experience.