"Security and portering at A+E North Staffs"
About: Royal Stoke University Hospital / Trauma and orthopaedics Royal Stoke University Hospital Trauma and orthopaedics ST4 7LN
Posted by I feel unwelcome (as ),
I had to come to A+E in the early hours although it took a while to get in to see a doctor this is fine. But when we were took to the assessment area we walked past 2 security guys and a porter.
I understand that security is needed and two guys were walking around but when we walked through it didn’t give a good impression that they were stood talking esp. after waiting just under 4 hours.
But the main reason I decided to leave feedback was one of them in the group,who didn't appear to be security was with them leaning against the wall with his hands in his pockets chatting. If I hadn’t been with my partner who was ill I would of said something.
It makes the service look unprofessional and I'd say this person needs some kind of training