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"A very pleasant first appointment"

About: Community physiotherapy / Dereham physiotherapy clinic

(as the patient),

I am having physiotherapy to my wrist after an attack of pseudogout. A very pleasant first appointment. The experience left me feeling relieved, supported and cared about. I am looking forward to my next session. The staff were friendly, sympathetic and experienced, enjoyed their work and had plenty of time for me. I was listened to very carefully, treated expertly, with gentleness, dignity and consideration. I felt they were very interested in me and in my problems. I was given lots of advice and follow up exercises. Thankyou for this opportunity to provide feedback.

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Responses

Response from Alison Tankard, Team Lead MSK Physio, South, Dereham, Norfolk Community Health and Care NHS Trust 10 years ago
Alison Tankard
Team Lead MSK Physio, South, Dereham,
Norfolk Community Health and Care NHS Trust
Submitted on 23/04/2013 at 12:06
Published on Care Opinion at 22:44


I am delighted that you received such a positive experience; my staff greatly appreciate your feedback

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