"Horrendous parking situation at East Surrey..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Mrs G Mullett
I took a friend with a broken ankle to an outpatients appointment last Monday (18/3/13). I dropped her off at the main entrance as she obviosly has serious mobility issues and went to park the car
*I spent 10 minutes queuing at the car park to get in
*I drove through the car park only to fing there were no spaces
*the chap on the gate advised me to park in the golf club car park
*waited there a furthr 10 minutes
*finally parked only to have a man shout at me because he wrongly felt he had been waiting longer than me
*the parking slots were so tight I was unable to open the door sufficielty to get my friend's walking canes and frame out of the car.
*finally joined my friend 45 minutes later - number of cars waiting to park was 42!!!
*after the appointment, there was no where to park near the part of the hospital to drop off walking frames/canes so I had to again drop my friend off at the appropriate entrance and watch her hobble to the hospital carrying her walking sticks and frame while I drove around keeping an eye out for when she emaerged.
Tjhe whole experience was unbelievably stressful. Not only for the dreadfully insufficient number of parking spaces but also the fact that there were no members of management out helping people and advising them of where to park.
People are by the very nature of the visit will be suffering stress - to have to go through the ordeal of parking there as well is totally unacceptable.