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"Milton Keynes A&E department 24/03/13."

About: Milton Keynes Hospital

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I have been having lots of pain in the lower stomach and bleeding so my gp was helpful arranged a scan and pain killers

the painkiller where not working so I visited my local A&E as instructed by the 111 service as it was out of hours sergury time.

i was treated very well but the nurses, I had a very long wait to see a doctor Evan though I was in a lot of pain. when I finally saw a doctor he asked the problem and simply replied your doctor is correct you will ned to wait for a letter in the post for an scan and offered me some more painkillers. He then waked away didn't Evan say I could go or what to do next he just moved on to the next patent. This is shocking I'm still in a lot of pain and have to live on painkillers that aren't working till some one will see me in a number of weeks. I was in a hospital full of this equipment why couldn't they use it there and then. Why do I have to wait for a letter to arrive in the post ?

I feel like no one cared for me this afternoon and if there is something's seriously wrong with me the NHS will be reciveing a formal complaint as this delay could be causing me more harm or delaying the correct treatment I need.

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Responses

Response from Milton Keynes Hospital 10 years ago
Milton Keynes Hospital
Submitted on 19/02/2014 at 14:18
Published on nhs.uk on 20/02/2014 at 03:00


Firstly, Milton Keynes Hospital would like to apologise for the length of time it has taken to reply. The Trust is sorry to hear of your experience of the A&E Department and your comments have been passed to the responsible managers for their information and action. If you would like to discuss this further or make a complaint then please contact the Patient Experience Team on 01908 243633 or 01908 243181 or alternatively e-mail patientexperience@mkhospital.nhs.uk or write to the main hospital address. Thank you.

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