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"Liver Unit - floor 7"

About: Queen Elizabeth Hospital Birmingham

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I wish to thank my consultant, his liver team and the nurses that looked after me. I could not have wished for better medical care that was given to me over the period of time I was an in patient. I was shown kindness, care and respect of the highest standard. My husband and daughter are very appreciative to all who treated me. A big thank you to you all. Mrs L. K. Fellows.

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Responses

Response from Queen Elizabeth Hospital Birmingham 11 years ago
Queen Elizabeth Hospital Birmingham
Submitted on 05/04/2013 at 19:01
Published on nhs.uk on 06/01/2014 at 08:29


Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital Birmingham. We are very pleased that you have had such a positive experience. Your comments have been passed onto the senior staff responsible for the area you visited; they will ensure they are shared with their teams. It is a real morale boost for staff to receive feedback like this from patients. It means such a lot to know that the hard work, dedication and commitment of our staff is recognised and valued in this way. It is also very satisfying for staff to hear they have made such a difference to patients and made sure your experience under our care has been positive. If you would like further information on services at the Queen Elizabeth Hospital Birmingham or would like to discuss any thing in more detail please contact PALS by phone 0121 371 3280, by email PALS@uhb.nhs.uk, via the hospital website http://www.uhb.nhs.uk/pals-form.htm or in person by dropping in between 9am – 4.30pm (Mon-Fri) to the PALS office located to the left of the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham. Thank you once again for your kind comments.

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