"Dismissive!"

Anything else?

Thankfully, I didn't even get the chance to go to this hospital in the end. After speaking to the NHS Direct, they advised me that my case is not urgent, but should be looked at as I had an infection and I was in a lot of pain. A nice young man gave me the details for Victoria Hospital and confirmed that it is a walk in centre but I can give them a ring to see what sort of time I should go up there that day. I decided to give them a ring and started to explain my 'situation', but before I could finish a very unfriendly 'advisor' told me that they do not deal with my type of case and I will have to wait to see a GP in the week. I then advised her that I had spoken to the NHS and they told me I should really see someone but again she cut in and said nope we do not deal with it here. I thanked her very much for all of her help and put the phone down. I understand that my case was not urgent but a bit of friendly advise would have been nice!