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About: North Middlesex Hospital

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I was seen by the Consultant in cardiology in early January. I specifically asked for a copy of his report to my GP. I never received one and I do not know whether one was sent. All my

Many requests for a copy by letter have been ignored, my numerous telephone calls have only got voicemail and I was never called back. Sometimes I called throughout the day and the phone was just ringing out and not picked up.

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Response from North Middlesex Hospital

We are sorry to hear that you felt your experience of the North Mid was a negative one. Improving the experience of our patients is the number one priority for the hospital and we will use your feedback to improve the service patients in that department receive.

The patient advice and liaison service would be glad to take any further comments you wish to provide about your care and can be contacted by email at pals@nmh.nhs.uk

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