"Noise levels preventing rest"

Having spent a night in the CDU, my husband was desperate to come home to get some rest. We are fully aware of the constant noise occurring in an acute hospital but feel in this instance the majority of noise could have been reduced by thoughtful staff.

One member of untrained staff had a loud 40 minute phone conversation on the ward phone, whilst a poorly patient was waiting to be fed his lunch.

There was also the constant banging of doors throughout the corridor and bins slamming shut, staff members had conversations in normal tone in the early hours disturbing everyone.

He is very grateful for the care I have received but if ever need to return would recommend the use of earplugs!