"The staff helped me to get to my problems through medications"

About: Royal Blackburn Hospital / Pendle view inpatient unit

(as the patient),

Very great staff at Darwen Ward.

Derek talking through medicine symptoms and reading through the form made me feel miles better. You took it very well with my symptoms, and helped me figure it out that I needed specific medicine - I thought I needed one medicine but it turned out because of my chest and breathing symptoms that I didn't need it.

I'm really chuffed and feel really really better that we got to the problems through medication.

Ste was a very great help, we had quite a few great helpful conversations talking about how I was extremely high past few years, smoking the stuff and he helped me a lot looking at how I went off it and just bringing up the past. Really looking at what I could do next and in the future.

Dave the nurse has been a great help. He has cared for me more than any staff - very good. We got on very well, like mates, and help me out with my washing and showed me around. Very great help indeed.

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Response from Lancashire Care NHS Foundation Trust

Thank you for your posting about Darwen Ward. I am pleased to read how our staff have made such a difference to your care and treatment. It is important our staff hear what you valued most during your stay on the ward. They will be delighted to read such good feedback about how they were able to help you and we will make sure this gets passed back to all those involved with your care and especially those you have named.

Pauline Cullen

Step 5 Service Manager East Lancashire


Royal Blackburn Hospital