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TRAC were able to give me a more suitable appointment

Posted By Lamb220

"TRAC were able to give me a more suitable appointment"

About: Tamar Referral & Appointments Centre

(as the patient),

This is experienced by myself prior to having any audio tests as I have not yet had my appointment, but my GPs actions in arranging a referral were first class. As were the actions of the TRAC staff. I found them very considerate when I telephoned them to alter the time and date given me initially and was given a new time and date much more to my liking. Generally everything was satisfactory

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Responses

Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC) 11 years ago
Gemma Smith
Tamar Referral & Appointments Centre (TRAC)

Submitted on 02/04/2013 at 16:16
Published on Care Opinion on 03/04/2013 at 11:43

Dear ‘Lamb220’,

Thank you for taking the time to share your comments about the TRAC service with us and I am glad the TRAC staff were considerate and able to rebook your appointment. Your kind comments will be shared with the team and I hope the remainder of your care is as positive.

Best wishes

Gemma Tremlett

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