"A & E do not care"

About: Stoke Mandeville Hospital

Anything else?

i was screaming in pain so daughter called out of hrs dr after 4 calls back to us they said call ambulance, so we did and they was not happy so after another 3 call backs to us they sent one, they couldnt get find vein, they gave me entonox made me walk to ambulance when i am disiabled with walking difficulties, then the ambulance guy stood on tube of entonox so i couldnt take to much, ( my daughter was watching him) i was left in middle of room coz there was no room, they gave me entonox again and a pill, i had a blood test done and urine test and after 5hrs screaming was told there is no infection and to go home and take a pain killer, i went home still screaming my head off, called my dr;s surgery told them what happened so dr came out and he examined me and knew what was wrong and sorted me out, it took him 5 mins, he said the pain from what was wrong is extremely painful, shame dr at hospital could not have found out that quick, i will not ever trust A & E again

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Response from Stoke Mandeville Hospital

I am really sorry to hear about your experience with our A&E department, I will make sure that this is passed back to the teams involved immediately.

If you haven't done so already, please do consider contacting our Patient Advice and Liaison Service (PALS). They will be able to look into this matter further and investigate it if you would like. They are contactable on 01296 316042 or via email at PALS@buckshealthcare.nhs.uk.

Thank you for taking the time to post these comments.

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