"Appointment for hearing loss at Spec Savers"

About: Telford referral and quality service (TRAQS)

(as the patient),

I suffer from hearing loss, my GP explained my options. I was referred quickly. I was given the choice of hospital and spec savers. I was given an appointment at Spec Savers and that was within 3 weeks. I was given a thorough test and fitted with hearing aids. She was very courteous and thoughtful. The hearing aids were not what I expected, being quite large and brown but they work well.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to provide feedback to the TRAQS team following your recent referral from your GP.

Specsavers Hearing Care are available as an option within the Choice of qualified providers offered to patients for audiology referrals. I am pleased to hear that you received such a prompt appointment and that the experience was a positive one. I hope that you are already feeling the benefits of your new hearing aids.

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