"How Lewisham Hospital saved my partner's life"

About: Lewisham PCT / Emergency GP out of hours service London Ambulance Service NHS Trust University Hospital Lewisham / Accident and emergency University Hospital Lewisham / General surgery

(as a carer),

My partner had been unwell but was becoming disorientated.

We called an ambulance and were taken to Lewisham A & E, where they quickly diagnosed chest infection, kidney failure and serious blood poisoning. They then did a scan and said an emergency operation was needed due to an internal perforation/tear - and she was seriously unwell and could die.

The operation was a success but she remained seriously unwell and in Intensive Care for some weeks - gradually leaving hospital after 2 months.

This was obviously extremely stressful but throughout the staff skill and care was superb. The paramedics and A &E staff were calming and professional, the surgical team explained clearly what they were doing. The ICU and HDU nurses were approachable, open to questions and reassuring at a trying time. Their calm approach made the experience more bearable.

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Responses

Response from Patient Experience Team, Lewisham and Greenwich NHS Trust

Thank you for posting this story about your partner’s health care at Lewisham Hospital. I am very sorry to hear of the health problems that your partner experienced, but I am very pleased to hear that the care she experienced at Lewisham Hospital reflected the high standards that we expect from our staff. I hope that she has made a full recovery and wish you both well for the future.

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