"Emergency visit for nervous patient"

About: Newcastle Dental Hospital

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Aftet a week of toothache I was advised to go to the dental hospital for an emergency appointment. The dentist for me is usually a very traumatic experience where I don't feel at ease. Today even though I was being treated by students I couldn't of felt more relaxed!

Everything was discussed with me in detail and when I advised I was nervous I was put at ease. Every step of the process was smooth and all staff welcoming and relaxing atmosphere.

I was given two options, get a root canal or extraction. I went for the extraction even though I've never had one while awake.

My extraction was done by a wonderful student any time I walked to speak he stopped and listened to my needs or concerns and was constantly reassuring me along the way that I was doing well. Please pass on my thanks to him, I really is the best dental experience I've had.

Thank you so much!

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Response from Newcastle Dental Hospital

Thank you for the positive feedback following your recent attendance at the Dental Emergency Clinic at the Dental Hospital. We are very pleased that you felt at ease with the treatment provided and we have passed your comments to the department concerned.

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