"Excellent customer service from all staff"

About: Royal Berkshire Hospital

Anything else?

Excellent care & customer service skills from all staff whilst I was in for an operation. All the staff in the Hopkins ward though under imense pressure were consistently friendly, approachable, considerate & respectful of my needs. I can`t rate them high enough!

The same goes for the Ultra sound team, the operating staff and the cancer support team

Keep up the good work Royal Berkshire! What a big change to the last time I was in (about 8 years ago)

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Responses

Response from Royal Berkshire Hospital

Thank you for taking the time and trouble to give us feedback. Understanding the experiences of our patients is really important to us. The team will be very pleased to know that your perception of them was so positive.

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