"very nice to speak to"

About: Telford referral and quality service (TRAQS)

(as the patient),

It was good because the lady I spoke to was very helpful and she was very nice to speak to.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for taking the time to give TRAQS some feedback following your recent referral.

The team at TRAQS always try to be as helpful as possible and assist the patients in their Choice of hospital. We realise that this is a very important decision for patients and do our very best to be helpful as possible. All of the team live locally and have local knowledge of the area which has proved very useful on many occassions.

Thank you again for your kind comments which will be shared with the team.

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