"3 days could have been saved in my referral time"
About: Tamar Referral & Appointments Centre Tamar Referral & Appointments Centre Exeter EX1 1PQ
Posted by Pennies245 (as ),
Regarding my referral: I saw my GP on a Saturday, I was told I was being referred and given a number to call if I did not receive an appointment date within 5 working days. The following Wednesday I received a letter from my GP surgery stating that before they could refer me, they needed certain up to date information ie height, weight etc. Because of this delay I did not hear from from the appointment centre until the Friday - 10 working days after seeing my GP.
I feel that if I had been told at the time that the information was needed for the referral, then at least 3 days could have been saved.
Re choice of hospital: my GP, with my approval, asked for a specific hospital so TRAC
Staff did not offer me a choice.
Overall my experience was a positive one.