"Waiting too long in A&E, waiting times are..."

About: Milton Keynes Hospital

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A member of my family was very poorly, he has heart problems and is a cardiology patient, he was seen by a Nurse and waited 5 hours before he saw a Doctor. Many patients were seen before my Dad. He waited too long for treatment. The A&E has a majors and minors waiting times.

The Nurse should take basic blood tests first before the patient is examined by a Doctor, it would cut waiting times. The Doctor was really good, but the waiting time was too long.

I noticed that there seems to be a big gap when waiting for a Doctor, it adds hours to the waiting time, and treatment. Why cant the Nurse do blood tests, chest x rays, basic tests before the Doctor makes a diagnosis and treatment plan.

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Responses

Response from Milton Keynes Hospital

The Trust is sorry to hear of your experience of Cardiology and your comments have been passed to the responsible managers for their information and action. If you would like to discuss this further or make a complaint then please contact the Patient Experience Team on 01908 243633 or 01908 243181 or alternatively e-mail patientexperience@mkhospital.nhs.uk or write to the main hospital address. Thank you.

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