"NHS Lothian Continence Care service line closed today"

About: NHS Lothian

(as the patient),

Today I called the continence care helpline to place an order only to find a recorded message that "due to unforeseen circumstances this service is closed today. Goodbye. " It is quite unacceptable for this service to simply close for the day. Never mind that the busy phone line closes at 3pm normally. Improved resourcing required.

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