"Good service for pain in knee"

About: Stobhill Hospital / GP Out-of-Hours Emergency Service

(as the patient),

20:00 Got a pain in my knee, 22:00 went to bed.

Knee pain very bad, could not sleep due to pain. 03:45 went to out of hours clinic, seen doctor 04:00 given treatment back home 04:30, 04:45 back in bed wakened 08:00 pain gone.

Wonderful service. Thank you NHS!

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again, thank you for using the Patient Opinion feedback system, it is greatly appreciated.

All of staff at the Out of Hours Emergency Service at Stobhill Hospital will be delighted to read your very thoughtful remarks.

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