"care on wards"
About: St Helier Hospital St Helier Hospital Carshalton SM5 1AA
Posted by celia ellis
The call buttons are regularly out of reach of patients
no help is provided with people who are not eating or drinking properly... packaging left unopened , and inaccessible
Nurses respond slowly to the call button... I timed 13minutes last time... too late for bed pan
Insufficient changing of incontinence pads.
Poor communication for relatives..., difficulty in speaking to the right healthworker.
No phones on ward to speak with relative
No amusement for patients... eg television room, talking books.....
Poor staffing levels at weekends