"Very Pleased with my Surgeon"

About: Princess Alexandra Hospital (Harlow)

Anything else?

When I attended the Princess Alexandra my surgeon was an excellent man and very much a people person. He was very kind and understanding, He was a very nice man. His team were very good. He was able to perform key hole surgery and my recovery time was 3 weeks instead of 3 months. He removed an enormous growth it was remarkable surgery with little pain and little scaring.

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Response from Princess Alexandra Hospital

The Princess Alexandra Hospital NHS Trust is working hard to improve services and ensure patients receive high quality care the first time, every time.

It is really pleasing to receive your feedback and we will ensure that this is fed back to the Surgical team. As an organisation we know what kind of experience we want patients and their families to have here. Your description of the care received by your family member does describe exactly the kind of experience we want to ensure we deliver every day, for every patient.

If ever you have an experience where you believe we need to act on your feedback to improve or learn lessons for the future, please ensure you leave a message here or contact the Patient Experience Team on 01279 82 70 84.

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