"Review of gastroscopy"

About: Norfolk & Norwich University Hospital

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An earlier (November) gastroscopy to check on a possible ulcer had been, to my surprise, reviewed and I was invited to a check up to see whether there was a vein problem in my gullet which would be indicative of a liver problem. Fortunately that was not the case.

I had been very satisfied previously with my care, with thorough explanations of the procedure and its results. I was treated throughout with kindness, respect and courtesy.

What has really impressed me is that a review of my first examination was carried out, that a potential issue identified and that I had the opportunity of a second examination. I am naturally relieved that it proved to be a false alarm, but I remain impressed over the degree of care.

i have found NNH an exemplar institution and would commend it to the rest of the NHS and beyond.

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Responses

Response from Norfolk & Norwich University Hospital

Thank you for your kind comments. We are pleased to have helped with resolving your health issue and to hear that you think so highly of the service received.