"Impossible appointments for physiotherapy"
About: King George Hospital King George Hospital Ilford IG3 8YB
Posted by Anonymous
6 months after initial GP referral, I receive a 2nd class letter on non-letterhead paper telling me that I need to make an appointment for this clinic.
To do so, I must respond within 2 weeks of the date of the letter (it has taken nearly a week to arrive as its 2nd class post) or I will be deemed to have been discharged from the service!!
I have tried calling the number advised about 20-30 times a day for the last week, each time it is either engaged, or when it does ring, it is picked up by an answering machine, on which I have also left my details.
I have still not had a call back.
Seems to me there is a game being played here - either that or their phone service requires to be fixed.