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"Care of brother at Wathwood"

About: Wathwood Hospital

(as a staff member posting for a patient/service user),

My brother was transfered to Wathwood hospital and his health both mental and physical have improved.

He has lost weight and he looks healthier.

He looks more relaxed

He has complained that on the Assessment ward the times he can shave are too strict. He can not shave until 09: 30hrs and then this stops for lunch and tea and then stops altogether at 20:00hrs.

Despite this he is a lot happier here.

(Wriiten on behalf of a patients sister)

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 25/03/2013 at 18:21
Published on Care Opinion at 22:14


picture of Jane Danforth

Many thanks for sharing your feedback with about Wathwood.

I am pleased your brothers health has improved and he is feeling healthier.

I note your comments about the strict shaving times and I will pass this on to the staff on the assessment ward as I am sure they will want want to comment.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Philip Dickinson, Operational Manager, Nottinghamshire Healthcare NHS Trust 11 years ago
Philip Dickinson
Operational Manager,
Nottinghamshire Healthcare NHS Trust
Submitted on 26/03/2013 at 14:42
Published on Care Opinion at 15:34


I have approached the ward manager who responded by saying

"We have shaving times as they are restricted items within the assessment ward

This is due to the fact that patients on the assessment ward are mentally fragile, mentally unwell and risk is at it’s greatest

We have recently reviewed the times as a team both staff and patients together to find a working solution.

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