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Septalplasty

Story from nhs.uk

"Septalplasty"

About: St Albans City Hospital

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I was looked after on Del a mare ward as day care surgery by a Sister and an HCA, They despite being short staffed were compassionate and the care I received was fantastic, Also a very big thank you to another staff member when I went down to theatre, he knew I was was very nervous and sat with me until I calmed down, wonderful staff and extremely clean.

Thank you very much.

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Responses

Response from St Albans City Hospital 10 years ago
St Albans City Hospital

Submitted on 22/05/2013 at 18:18
Published on nhs.uk on 23/05/2013 at 03:15

Thank you for kindly taking the time to comment on your recent experience with us at St Albans City Hospital. Considering your understandable anxiety, we're delighted to hear that you were so impressed with the efficient, caring and professional service of our staff during your recent visit. The team value giving this service to each and every patient they can, and its great to hear this reflected in your comments on a range of our staff. We will, of course, pass on your kind comments to those involved in your care. In the meantime, if you would be willing to nominate one of them for our staff awards scheme for excellence, please do have a look at our awards page: http://www.westhertshospitals.nhs.uk/about/staffawards/default.asp

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