"impressed with the referral speed for my baby daughter"

About: Tamar Referral & Appointments Centre

(as a relative),

Having just moved to the area it was the first time I needed to see the GP with my baby daughter. His professionalism and approach to both me and my daughter was exemplary. I came away from the appointment feeling entirely satisfied with the care my daughter had received.

I was even more impressed when I was contacted the following day by the referral team. The GP had contacted the team and explained that is was urgent as I’d just moved the the area and it should have already been down by the original GP I’d seen out of the area.

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Response from Gemma Smith, Tamar Referral & Appointments Centre (TRAC)

Dear ‘Note459’,

Thank you for taking the time to share your comments about the TRAC service with us and I am glad to read that it was wholly positive. I am pleased to read the referral was speedy and the TRAC team were able to book your appointment quickly. I hope the rest of your care is as quick and positive.

I am pleased you felt so supported by your GP, if you would like to tell us which GP Practice you are registered with I would be more than happy to pass along your kind comments. You can respond this is post or contact me directly on 01626 883712, I work from Monday to Friday from 9am until 5pm. Alternatively you can also email me at cab.helpdesk@nhs.net.

Best Wishes

Gemma Tremlett

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