Posted elsewhere as well: I felt the need to complain because of the way my grandad is being treated in hospital (he is a cancer patient) The staff and nurses are very rude and sarcastic, one spoke to me rudely on the phone even though they knew my age and knew I was scared and worried about my grandad. (I was home alone and no one was answering any calls) repeatedly hung up on me and no phones were answers of multiple times of trying. I can't even explain the anger I am in with this hospitals behaviour and care.
My grandad hasn't been offered or changed into a clean gown and is still wearing a gown covered in blood from an operation days ago! They speak to him rudely on multiple occasions, shout and act sarcastically. None of them have been trained good enough and many don't even know how to do their job properly!! My nurse put in a drip into his arm and did it wrong, and hour lately his arm had swelled double the size, and then multiple nurses struggled to even find a vein!! I feel like I know more than these nurses!
Ever since my grandad has been admitted to this hospital, he has gotten so much worse. He has been in there for 4 weeks now, he didn't speak to any doctors to roughly 2 weeks after he had been there, last night was a shock because of another operation that nearly went wrong! Not only this, they couldn't even be bothered to check the records before they went into a serious surgery. My grandads had cancer twice and the last time he had it was in his throat, the doctors said they had a really hard time getting the tube down his throat and it was a life or death situation. Well perhaps they should of checked the records of actually listened when they was told he has had cancer of the throat twice!!!!!!!
I can't even explain how disgusted I am, I feel worried for my grandads health, I feel as though I could do a better job then some of these rude and ignorant nurses, Im scared for his life because they don't know what they are doing and he is a very ill man!!!!! Something needs to change about this stupid health care system at Farnborough hospital, there are many other issues that have occurred since he's been at this hospital and it needs to change!!!