"satisfied with treatment at Huyton Walk In "

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

Came to the walk in centre at Huyton and was asked my details. I gave them to the lady at the reception area. She asked me who my next of kin was, which I have never been asked before, which I thought important and grateful that she asked me this. I was called into a small office to ask what my symptoms were by one of the nurse. I told her and she took down the details. She asked me to wait back in the waiting area. Only waited for 5 mins and was called into the nurses’ station and it was confirmed I had conjunctivitis. Thank you so much for all your help

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Response from Kelly Owen, PALS Officer, Patient Advice Liaison Service, Community Health Services at 5 Boroughs NHS Foundation Trust

Dear Nadir405,

Thank you for taking the time to provide feedback regarding your visit to the walk-in centre in Huyton. Our aim is to provide an efficient, effective service.

I will ensure that the team at Huyton see your posting.

Kind regards,

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