"Best ever care on Ward D1"

About: Stepping Hill Hospital

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I felt I had to mention the very high standard of treatment I have received from Stockport NHS Trust (Stepping Hill Hospital).

In February 2013, following a fall, I found myself on ward D1 for a hip replacement operation. Stepping Hill Hospital could not have been more attentive and caring. From the moment I arrived at A & E by ambulance (my first ever 'Blue Lights'), I was treated with kindness and consideration.

Throughout my stay, the nursing was exceptional, from pre to post op and then on the ward D1. In fact, I cannot remember ever having said 'Thank you' so many times in a single week - and meant it every single time.

I have the added ongoing complication of having been diagnosed more than 16 years ago with Multiple Sclerosis; and all the nurses worked really hard to help me, going above and beyond at times.

The operation is an unqualified success, thanks to the skill and expertise of my surgeon and his team.

From the cleaners to the kitchen staff, I cannot speak highly enough of this hospital.

Thank you one and all.


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Response from Stepping Hill Hospital

Thank you for your comments.

I sincerely apologise that these were not responded to in a timely manner.

This was due to lack of administrative support at the time which has now been rectified.

I would like to reassure you however that your comments were forwarded to the appropriate teams who were pleased to hear that you had a good experience at our hospital.

Kind regards

Patient and Customer Services Manager

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