"A great hospital"

About: Good Hope Hospital

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I spent 24 hours in Good Hope and was extremely impressed with the kindness of the Doctors and nurses I had to wait a long time in casualty, but was in a cubicle, and seen by a doctor. On the ward (19) there were several ladies who were muddled, and it must have been difficult for the nurses as one lady kept pulling out her drip,. and another was determined that an already occupied bed was actually hers. However the nurses were so patient and kind, and gently persuaded her to go back to her own bed. this happened more than once but each time was met with the same patient response.

Since then I have seen a consultant who couldn't have been friendlier or more helpful.

Thank you Good Hope.

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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